Where Compassion Meets Car Care
The Green Light Outreach program provides an essential social safety net by ensuring at-risk members of our community have safe and reliable vehicles. By offering reduced or no-cost automotive repairs (courtesy of Long Arm Mechanics), we empower families to continue to have stable transportation. Dependable transportation can be the difference between maintaining employment, keeping families together, and preventing homelessness.
Since 2018, we’ve proudly helped over 160 families and have donated over $60,000 in labor costs.
100% of the funds donated to the GLO program go directly towards providing reduced or labor-free automotive repairs. All repairs performed are safety and reliability-related, and all families referred to the Green Light Outreach program come from established relationships with local non-profits and their caseworkers.
If you are need of services or know someone who could benefit from our program, please contact a referring organization to get started.
How it Works
The case worker from one of our referring agencies will send Long Arm Mechanics the referral form with a detailed description of the vehicle concerns and symptoms. Long Arm Mechanics will contact the client to schedule the initial Testing & Diagnosing appointment. The initial appointment may be scheduled 2-3 months out as Long Arm Mechanics is only able to accommodate one (1) client per week.
On the day of the scheduled initial appointment, it is best to drop off the vehicle as it can take 3+ hours to perform a full Digital Vehicle Inspection, as well as Test & Diagnose the clients concerns.
Long Arm Mechanics offers a secure after hours key-drop if the client needs to leave the vehicle the night prior to their appointment.
Testing & Inspecting
One of Long Arm Mechanics’ expert technicians will perform a Digital Vehicle Inspection (DVI), as well as, test and diagnose any of the primary concerns with the vehicle that are safety and reliability related.
The client will receive a copy of the DVI which will contain the technicians notes, photos, and videos. Our digital process will leave the client feeling educated, informed, and comfortable with everything we’ve recommended.
Estimate & Approval
Along with our DVI, the client receives a digital estimate which breaks down the labor and parts based on the recommendations. The estimate will reflect only the amount the client has to pay. A Long Arm Mechanics service advisor will review the estimate with the client and answer any questions. Once the service advisor is advised of which services the client would like performed, parts will be ordered. A follow-up appointment may be needed to perform work.
Once Long Arm Mechanics has received all the ordered parts, they will reach out to schedule the service appointment (if one was not setup already).
The service appointment may vary based on the amount of services approved.
Pickup & Pay
Once the repairs are complete, the vehicle is ready for pickup! If the client is unable to pickup the vehicle during Long Arm Mechanics’ business hours, they can coordinate after hours pickup and the service advisor will send a link to pay ahead.